Privacy Policy

At viahesed.com (the "Website"), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our Website, purchase our products, subscribe to our digital magazine, enroll in our newsletters, or participate in our workshops, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect About You

We collect several types of information from and about users of our Website, including:

  • Personal Information: Information by which you may be personally identified, such as name, postal address, e-mail address, and telephone number, which you provide voluntarily when filling out forms, subscribing to newsletters, signing up for accompaniment tracks, or buying digital/print goods.

  • Billing and Payment Data: Transaction details and financial information required to process payments through third-party secure payment processors (such as Stripe or PayPal). We do not store full credit card information on our servers.

  • Usage and Technical Data: Details of your visits to our Website, including traffic data, location data, logs, IP addresses, browser types, and operating system, collected automatically through cookies and web tracking technologies.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.

  • To provide you with information, digital products, newsletters, magazine issues, or services that you request from us.

  • To process payments, fulfill orders, and send you transaction notifications.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To notify you about changes to our Website or any products or services we offer or provide though it.

  • To improve our Website, marketing, customer experiences, and resource delivery.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To contractors, service providers, and other third parties we use to support our operations (such as email marketing systems, web hosting platforms, and payment processors) who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our Terms and Conditions and other agreements.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted using secure socket layer (SSL) technology by our third-party processors.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including the right to request access to, correct, amend, or delete personal information that we hold about you. To exercise these rights, please contact us using the email below.

7. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

8. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: Email: info@viahesed.com